HERMAN BROT PRIVACY POLICY

Introduction

Herman Brot Pty Ltd (“Herman Brot”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), and, where applicable, international privacy standards.

This Privacy Policy explains how we collect, use, disclose and manage your personal information when you visit our website, make a purchase, or otherwise interact with us.

Personal Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

IP address
browser type
time zone
cookies and browsing behaviour

We also collect information about how you interact with our website, including pages viewed and referring websites.

When you make a purchase or attempt to make a purchase, we collect:

name
billing and shipping address
email address
phone number
payment details (processed securely via third-party providers)

How We Use Your Information

We use your personal information to:

process and fulfil orders
communicate with you about your purchases
provide customer support
detect and prevent fraud
improve our website and customer experience
send marketing communications (where you have provided your consent)

Marketing Communications

If you opt in, we may send you marketing communications via email and/or SMS.

You can unsubscribe at any time by:

clicking the unsubscribe link in emails
replying STOP to SMS messages
contacting us directly

Standard messaging rates may apply to SMS communications.

Sharing Your Information

We may share your personal information with trusted third parties to operate our business,

including:

Shopify (e-commerce platform)
Payment providers (for secure transactions)
Google Analytics (website analytics)
Email and SMS marketing platforms

These service providers are only permitted to use your personal information as necessary to provide services to us.

We may also disclose your personal information where required by law or to protect our legal rights.

International Data Transfers

Some of our service providers may be located outside Australia, including in jurisdictions such as the United States, the United Kingdom or the European Union.

By using our website and services, you acknowledge and agree that your personal information may be transferred to and processed in these countries, which may have different data protection laws than Australia.

We take reasonable steps to ensure that any such overseas recipients handle your personal information in a manner consistent with applicable privacy laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to: